Srivastava, Neha; Dash, Satya Bhushan; Mookerjee, Amit - In: Journal of Consumer Marketing 32 (2015) 5, pp. 328-340
Purpose – This paper aims to empirically examine the distinct antecedents of cognitive and affective brand trust in the context of baby care toiletry brands. Further, the moderating role of the mother’s personality traits on the relationship between brand trust and its antecedents is...