Purpose – Collaboration among businesses, particularly in the current global economic downturn, can be a key strategy contributing to their survival. This study examines the case of micro firms involved in Terracotta art in Impruneta, Italy, and the extent to which collaboration occurs among...

Purpose The purpose of this paper is to reveal factors that drive the adoption and use of unified communications and collaboration (UC&C) technology in organizations. Design/methodology/approach The authors used quantitative method to survey 296 employees from 50 different countries by...

Purpose – The purpose of this paper is to enhance the understanding of sustainable supply chain management (SSCM) and provide a comprehensive and quantitative method to assess performance. Design/methodology/approach – The study applied interval-valued triangular fuzzy numbers associated...