Similar Search Results

Effects of internal crisis communication during the COVID-19 pandemic : employee perceptions of communication quality, leadership and relational outcomes

Kim, Yeonsoo; Meganck, Shana; Basnyat, Iccha - In: Corporate communications : an international journal 29 (2024) 4, pp. 481-502

Persistent link: https://www.econbiz.de/10015272551

Effects of internal crisis communication during the COVID-19 pandemic: employee perceptions of communication quality, leadership and relational outcomes

Kim, Yeonsoo; Meganck, Shana; Basnyat, Iccha - In: Corporate Communications: An International Journal 29 (2023) 4, pp. 481-502

Purpose This study, informed by the Situational Crisis Communication Theory, aims to suggest two primary response strategies that can be used for effective internal crisis communication during a pandemic situation, such as COVID-19. The effect of base response strategies on employees'...

Persistent link: https://www.econbiz.de/10015341907