Purpose – To report on the development of a new, more balanced approach to managing the performance of key employees in project‐based organizations. Design/methodology/approach – Following the establishment of the role‐based criteria for performance excellence through focus groups and...

Research on managerial competence has been narrowly focused and confusing in its terminology. In particular, a disparity has emerged between the definitions and assessments of competence developed in the USA and the approaches adopted in the UK. In this paper it is argued that each perspective...