Purpose – To develop a model clarifying the personal factors and behavioural characteristics (competencies) relevant to effective command, leadership and management in the Royal Navy. Design/methodology/approach – A questionnaire study was conducted on a sample of 261 Officers and ratings....

Explains the model which underlies the Institute of Directors′ Standards of Good Practice for Boards of Directors produced in association with Henley Management College. These standards were derived from an extensive, rigorous research and consultation process over a period of...

Emotional intelligence (EI) is a topic of growing interest. This article describes the design of a new tailored instrument to measure emotional intelligence, which was piloted on 201 managers. Data are presented showing its high reliability and validity. In particular, construct validity is...

This article reviews the literature on the subject of “emotional intelligence” (EQ) and attempts to pin‐down and define this nebulous construct, using competency‐based and personality factor scales. In an exploratory study, the reliability and construct and predictive validity of three...