Customers can sometimes learn unanticipated or hidden use value of a firm's product whereas the non-customers remain uninformed about that extra value. A monopolist will increase its profit by informing the non-customers of its product's hidden value. However, our analysis reveals that this may...

Commercial open source software (COSS) products --- privately developed software based on publicly available source code --- represent a rapidly growing, multi-billion-dollar market. A unique aspect of competition in the COSS market is that many open source licenses require firms to make certain...