Purpose The purpose of this paper is to contribute to the understanding of complexity and its management from an OM perspective, building on and extending the systematic literature review published in this journal in 2011, and provide a foundation for exploring the interactions between...

Purpose – The purpose of this paper is to contribute to operations management (OM) practice contingency research by describing the complexity of projects. Complexity is recognised as a key independent (contingent) variable that impacts on many subsequent decisions in the practice of managing...