Purpose – This article aims to outline the scope of this Special Issue and of the six papers. Design/methodology/approach – The paper outlines the concepts and approaches within the knowledge domain which are the focus of the present issue and themes of the papers. Findings – The paper...

Purpose – The aim of this contribution is to describe a new complexity‐science‐based approach for improving safety, quality and efficiency and the way it was implemented by TenarisDalmine. Design/methodology/approach – This methodology is called “a safety‐building community”. It...

Purpose – The aim of this contribution is to describe a new methodology for designing strategic plans and how it was implemented by ATM, a public transportation agency based in Milan, Italy. Design/methodology/approach – This methodology is founded on a new system theory, called “quantum...

Purpose – In the stream of works studying complexity from an organizational viewpoint, literature is focused mainly on describing new organizational forms (holonic organization, circular organization, virtual corporation, …) and on conceptual works identifying new managerial principles to...