Purpose – The purpose of this paper is to provide insight into the antecedents of ERP use and use of alternative software packages simultaneously. Design/methodology/approach – An exploratory model was composed based on literature on adoption and diffusion of innovations in general and ERP...

Purpose – The purpose of this paper is to increase the knowledge of brand building in software SMEs. Design/methodology/approach – The empirical method used is a multi‐case study. Data were collected from 20 companies in the software industry through in‐depth interviews. The data were...

Purpose – The purpose of this paper is to investigate the impact of such contingency factors as top management support, business vision, and external expertise, on the one hand, and enterprise resource planning (ERP) system success, on the other. Design/methodology/approach – A conceptual...

Purpose – This paper aims to present a discussion of the critical success factors (CSF) that affect the acquisition process for enterprise resource planning (ERP) software. Design/methodology/approach – The research strategy was a multiple‐case design with three organizations that had...

Purpose – The purpose of this article is to provide a critique of SAP's enterprise resource planning (ERP) (release ECC 6.0) forecasting functionality and offer guidance to SAP practitioners on overcoming some identified limitations. Design/methodology/approach – The SAP ERP forecasting...

A software product line (SPL) captures commonalities and variations (C&V) within a family of systems. Although, feature‐oriented approaches have been proposed for building product lines, none of them provide a systematic approach for identifying features. This paper proposes a domain analysis...

This paper will use the latest research within the extended transaction models and replication methods to illustrate how to design distributed enterprise resource planning (ERP) software with high performance and availability. In a distributed ERP system, an e‐commerce server is an ordinary...

Purpose – The aim of this paper is to discuss the evolution of the collaborative computing technology and highlight major benefits of using this technology in small and medium‐sized firms. The trends in collaborative products and services and some of the collaborative computing products...