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The many faces of trust and guanxi behavior : evidence from marketing channels in China
Shou, Zhigang; Guo, Rui; Zhang, Qiyuan; Su, Chenting - In: Industrial marketing management : the international … 40 (2011) 4, pp. 503-509
Persistent link: https://www.econbiz.de/10009159493
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Online trust-building mechanisms for existing brands : the moderating role of the e-business platform certification system
Ke, Dan; Chen, Anran; Su, Chenting - In: Electronic commerce research 16 (2016) 2, pp. 189-216
Persistent link: https://www.econbiz.de/10011527509
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Supplier-buyer relationship management in marketing and management research : an area for interdisciplinary integration
Su, Chenting; Yang, Haibin - In: Journal of business research : JBR 78 (2017), pp. 180-183
Persistent link: https://www.econbiz.de/10011736277
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Trust in interorganizational relationships : a meta-analytic integration
Zhong, Weiguo; Su, Chenting; Peng, Jisheng; Yang, Zhilin - In: Journal of management : JOM 43 (2017) 4, pp. 1050-1075
Persistent link: https://www.econbiz.de/10011671731
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Toward a social fitness perspective on contract design : contract legitimacy and influence strategy
Li, Xiaoling; Ren, Xingyao; Qian, Liping; Su, Chenting - In: Industrial marketing management : the international … 85 (2020), pp. 254-268
Persistent link: https://www.econbiz.de/10012212162
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Between contracts and trust : disentangling the safeguarding and coordinating effects over the relationship life cycle
Shen, Lu; Su, Chenting; Zheng, Xu; Zhuang, Guijun - In: Industrial marketing management : the international … 84 (2020), pp. 183-193
Persistent link: https://www.econbiz.de/10012162515
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Contract design capability as a trust enabler in the pre-formation phase of interfirm relationships
Shen, Lu; Su, Chenting; Zheng, Xu; Zhuang, Guijun - In: Journal of business research : JBR 95 (2019), pp. 103-115
Persistent link: https://www.econbiz.de/10011979819
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To defend or not to defend? : how responses to negative customer review affect prospective customers' distrust and purchase intention
Zhao, Haichuan; Jiang, Lan; Su, Chenting - In: Journal of interactive marketing : a quarterly … 50 (2020), pp. 45-64
Persistent link: https://www.econbiz.de/10012289421