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Antecedents of store loyalty among Chinese customers
Chu, Yun; Vásquez Párraga, Arturo; Ma, Jianyu - In: International journal of business 23 (2018) 2, pp. 151-165
Persistent link: https://www.econbiz.de/10011863694
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The drivers of customer satisfaction, trust, commitment, and loyalty among Chinese consumers
Chu, Yun; Vásquez Párraga, Arturo; Ma, Jianyu - In: International journal of business and systems research … 15 (2021) 6, pp. 807-821
Persistent link: https://www.econbiz.de/10012694581