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Why travellers share information online : a model of trust, innovativeness and loyalty in Generation Y travellers

Sukhu, Anupama; Bilgihan, Anil - In: International journal of services, economics and management 6 (2014) 2, pp. 115-131

Persistent link: https://www.econbiz.de/10010432185

Factors influencing information-sharing behaviors in social networking sites

Sukhu, Anupama; Zhang, Tingting Christina; Bilgihan, Anil - In: Services marketing quarterly 36 (2015) 4, pp. 317-334

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The role of trust in creating positive word of mouth and behavioral intentions : the case of online social networks

Barreda, Albert A.; Bilgihan, Anil; Kageyama, Yoshimasa - In: Journal of relationship marketing : innovations & … 14 (2015) 1, pp. 16-36

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Customer loyalty : a review and future directions with a special focus on the hospitality industry

Kandampully, Jay; Zhang, Tingting Christina; Bilgihan, Anil - In: International journal of contemporary hospitality management 27 (2015) 3, pp. 379-414

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An investigation on online reviews in sharing economy driven hospitality platforms : a viewpoint of trust

Cheng, Xusen; Fu, Shixuan; Sun, Jianshan; Bilgihan, Anil; … - In: Tourism management : research, policies, practice 71 (2019), pp. 366-377

Persistent link: https://www.econbiz.de/10011987944

The impact of traveler-focused airport technology on traveler satisfaction

Bogicevic, Vanja; Bujisic, Milos; Bilgihan, Anil; Yang, Wan - In: Technological forecasting & social change : an … 123 (2017), pp. 351-361

Persistent link: https://www.econbiz.de/10011898199

Examining the moderating role of personality traits in the relationship between brand trust and brand loyalty

Menidjel, Choukri; Benhabib, Abderrezzak; Bilgihan, Anil - In: The journal of product & brand management 26 (2017) 6, pp. 631-649

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Exploring the impact of personality traits on perceived relationship investment, relationship quality, and loyalty in the retail industry

Menidjel, Choukri; Bilgihan, Anil; Benhabib, Abderrezzak - In: The international review of retail, distribution and … 31 (2021) 1, pp. 106-129

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The determinants of retail customers' purchase intent

Menidjel, Choukri; Bilgihan, Anil - In: International journal of consumer studies 46 (2022) 6, pp. 2503-2520

Persistent link: https://www.econbiz.de/10013412526

Unifying technology and people : revisiting service in a digitally transformed world

Kandampully, Jay; Bilgihan, Anil; Li, Daisy K. - In: The service industries journal 42 (2022) 1/2, pp. 21-41

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