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Precursors and outcomes of satisfaction in seller-customer business relationships : a sales perspective
Høgevold, Nils M.; Svensson, Göran; Mpinganjira, Mercy - In: International journal of procurement management 13 (2020) 4, pp. 531-552
Persistent link: https://www.econbiz.de/10012254622
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The sequential logic of quality constructs in sales business relationships : model and findings
Ferro-Soto, Carlos; Padín, Carmen; Svensson, Göran; … - In: International journal of procurement management 19 (2024) 4, pp. 473-498
Persistent link: https://www.econbiz.de/10015064916
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META-RELQUAL in business relationships : a sales perspective
Høgevold, Nils M.; Svensson, Göran; Mostert, Pierre; … - In: International journal of business excellence : IJBEX 23 (2021) 4, pp. 472-497
Persistent link: https://www.econbiz.de/10012514080
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Validating the sequential logic of quality constructs in seller-customer business relationships : antecedents, mediator and outcomes
Høgevold, Nils M.; Rodríguez, Rocío; Svensson, Göran; … - In: Journal of business-to-business marketing 29 (2022) 1, pp. 43-67
Persistent link: https://www.econbiz.de/10013178123
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A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships
Guan, Jyh-Liang; Lee, Tzong-ru; Mostert, Pierre; … - In: Journal of contemporary marketing science 6 (2023) 1, pp. 46-63
Persistent link: https://www.econbiz.de/10014301512
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Trust and forms of capital in business-to-business activities and relationships
Finch, John H.; Wagner, Beverly; Hynes, Niki - In: Industrial marketing management : the international … 39 (2010) 6, pp. 1019-1027
Persistent link: https://www.econbiz.de/10008655032
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Co-operation, coordination, and specific assets in inter-organisational relationships
Payan, Janice M.; Svensson, Göran - In: Journal of marketing management : MM 23 (2007) 7/8, pp. 797-814
Persistent link: https://www.econbiz.de/10003558956
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A comparison of perceived quality in business relationships in Norway and Sweden : similarities and differences
Svensson, Göran; Andersson, Svante; Mysen, Tore; … - In: Baltic journal of management 4 (2009) 1, pp. 7-33
Persistent link: https://www.econbiz.de/10003828271
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Antecedents and postcedents of satisfaction in business relationships in Canada
Hutchinson, David; Singh, Jang; Svensson, Göran; … - In: International journal of logistics economics and … 3 (2011) 4, pp. 189-209
Persistent link: https://www.econbiz.de/10009502619
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A validation of inputs and outputs of satisfaction in business-to-business relationships through a Nordic comparison
Rindell, Anne; Mysen, Tore; Svensson, Göran; … - In: International journal of procurement management 6 (2013) 4, pp. 424-443
Persistent link: https://www.econbiz.de/10010207623