Staff at employment agencies serve as matchmakers between labor supply and demand. When agents don't have a well suited job seeker to match to a vacancy, they can refer a suboptimal job seeker, blocking the opportunity to more suitable candidates, or let the vacancy go unfilled. Both options can...

Trust is a key factor for the well-functioning of labor markets. We experimentally study the behavior of staff at competing employment agencies who serve as matchmakers between labor supply and demand. Employment agents can collaborate by sharing vacancies and job seekers at the risk of the...

Trust is a key factor for the well-functioning of labor markets. We experimentally study the behavior of staff at competing employment agencies who serve as matchmakers between labor supply and demand. Employment agents can collaborate by sharing vacancies and job seekers at the risk of the...