Public trust in business, or the degree to which external stakeholders such as the public trust business in general is largely understudied. As the relevance of public trust in business becomes ever more obvious to practitioners and scholars, the levels of trust in business have reached...

Prior research on organizational trust has not rigorously examined the context specificity of trust, nor distinguished between the potentially varying dimensions along which different stakeholder groups (e.g., employees, customers, investors, etc.) base their trust. As a result, dominant...

Initiatives to build and maintain trust with various stakeholders — customers, employees, suppliers and investors — have risen to the top of the executive agenda at many organizations. We continually hear about “transparency” initiatives, open-door policies and 360-degree evaluations,...

'Business as usual' has come under heavy scrutiny. Current business organizations are facing a predicament that Jackson and Nelson compare to a 'perfect storm.' They argue that 'despite the ongoing pressures of relentless competition, and the need to deliver short-term financial performance, no...

Declining levels of stakeholder trust in business are of concern to business executives and scholars for legitimacy and performance related effects. Research in the area of stakeholder trust in business is nascent therefore the trust formation process has been rarely examined at the stakeholder...