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The role of value and trust in shaping recommendation intentions : evidence from travel app users
Choi, Kijung; Wang, Ying; Sparks, Beverley - In: Tourism analysis : an interdisciplinary tourism & … 27 (2022) 3, pp. 395-401
Persistent link: https://www.econbiz.de/10013547763
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The influence of customer brand identification on hotel brand evaluation and loyalty development
So, Kevin Kam Fung; King, Ceridwyn; Sparks, Beverley; … - In: International journal of hospitality management 34 (2013), pp. 31-41
Persistent link: https://www.econbiz.de/10009766748
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The impact of online review on hotel booking intentions and perceptions of trust
Sparks, Beverley; Browning, Victoria - In: Tourism management : research, policies, practice 32 (2011) 6, pp. 1310-1323
Persistent link: https://www.econbiz.de/10009270717
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Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley; So, Kevin Kam Fung; Bradley, Graham L. - In: Tourism management : research, policies, practice 53 (2016), pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
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Travel app users' continued use intentions : it's a matter of value and trust
Choi, Kijung; Wang, Ying; Sparks, Beverley - In: Journal of travel and tourism marketing 36 (2019) 1, pp. 131-143
Persistent link: https://www.econbiz.de/10012179379