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Perceived value, reputation, trust, and switching costs as determinants of customer retention
Milan, Gabriel Sperandio; Eberle, Luciene; Bebber, Suélen - In: Journal of relationship marketing : innovations & … 14 (2015) 2, pp. 109-123
Persistent link: https://www.econbiz.de/10011304645
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Antecedents of purchase intention in the online context
Bebber, Suélen; Milan, Gabriel Sperandio; Toni, Deonir de - In: Journal of relationship marketing : innovations & … 16 (2017) 1, pp. 82-98
Persistent link: https://www.econbiz.de/10011820565
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Trust in the financial services context : a meta-analysis
Santini, Fernando de Oliveira; Eberle, Luciene; … - In: International journal of bank marketing 41 (2023) 7, pp. 1693-1714
Persistent link: https://www.econbiz.de/10014470726