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Shopping centers revisited : the interplay between consumers' spontaneous online communications and retail planning
Pantano, Eleonora; Dennis, Charles; De Pietro, Michela - In: Journal of retailing and consumer services 61 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012581925
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Branding luxury hotels : evidence from the analysis of consumers' "big" visual data on TripAdvisor
Giglio, Simona; Pantano, Eleonora; Bilotta, Eleonora; … - In: Journal of business research : JBR 119 (2020), pp. 495-501
Persistent link: https://www.econbiz.de/10012417034
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Artificial intelligence and the new forms of interaction : who has the control when interacting with a chatbot?
Pizzi, Gabriele; Scarpi, Daniele; Pantano, Eleonora - In: Journal of business research : JBR 129 (2021), pp. 878-890
Persistent link: https://www.econbiz.de/10012509759
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Competing during a pandemic? : retailers’ ups and downs during the COVID-19 outbreak
Pantano, Eleonora; Pizzi, Gabriele; Scarpi, Daniele; … - In: Journal of business research : JBR 116 (2020), pp. 209-213
Persistent link: https://www.econbiz.de/10012257570
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Inclusive or exclusive? : investigating how retail technology can reduce old consumers' barriers to shopping
Pantano, Eleonora; Viassone, Milena; Boardman, Rosy; … - In: Journal of retailing and consumer services 68 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013366382