Companies such as Zara and World Co. have recently implemented novel product development processes and supply chain architectures enabling them to make more product design and assortment decisions during the selling season, when actual demand information becomes available. How should such retail...

Problem definition: Omnichannel retailers interact with customers both online and offline. So far, they have used this richer information to optimize the sales process by designing the right channel and supply chain structures, and by personalizing offer, pricing and promotions. We advance an...

Unauthorized subcontracting — when suppliers outsource part of their production to a third party without the retailer's consent — has been common practice in the apparel industry and is often tied to non-compliant working conditions. Because retailers are unaware of the third party, the...