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Online users' switching costs : their nature and formation
Ray, Soumya; Kim, Sung S.; Morris, James G. - In: Information systems research : ISR 23 (2012) 1, pp. 197-213
Persistent link: https://www.econbiz.de/10009522762
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The central role of engagement in online communities
Ray, Soumya; Kim, Sung S.; Morris, James G. - In: Information systems research : ISR 25 (2014) 3, pp. 528-546
Persistent link: https://www.econbiz.de/10010469113