Luís Abrantes, José; Seabra, Cláudia; Raquel Lages, … - In: European Journal of Marketing 47 (2013) 7, pp. 1067-1088
Purpose – The purpose of this study is to address a recent call for additional research on electronic word‐of‐mouth (eWOM). In response to this call, this study draws on the social network paradigm and the uses and gratification theory (UGT) to propose and empirically test a conceptual...