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customers' TR when implementing self‐service technologies. Originality/value – Replication and cross‐validation of new concepts … refinement, replication and validation across several samples, contexts, and cultures.  …
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We introduce and test a new tool designed to measure "relationship closeness". Studying relationship closeness has a long history in psychology and is currently expanding in other fields including economics. Our new measurement tool is a refinement of the widely used "Inclusion of Other in the...
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The likelihood of replicating an effect such as asymmetric dominance (AD) largely depends on the other, usually more important choice drivers (e.g., attributes, values). Accordingly, it is not at all surprising that the AD effect is often not observed when other choice drivers have greater...
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