Many psychological models of consumer behaviour use the construct of attitude, whereas in economic models behaviour is determined by costs and benefits under budget constraints. In this article, a behavioural cost‐benefit approach to consumer behaviour is proposed. Behavioural costs include...

Purpose – This paper aims to examine communication channels for in‐home service provision. In particular, it aims to focus on the joint effect of two converging trends: the increase of in‐home services involving high degrees of customer participation;and the extension of the number of...

Introduction -- Money management -- Saving behavior -- Credit behavior and debt problems -- Insurance and prevention behavior -- Pension plans and retirement plans -- Investment behavior -- Tax behavior : compliance and evasion -- Victims of financial fraud -- Responsible financial behavior --...