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Perceived competence overrides gender bias : gender roles, affective trust and leader effectiveness

Hu, Lingyan; Jiang, Ning; Huang, He; Liu, Yan - In: Leadership & organization development journal 43 (2022) 5, pp. 719-733

Persistent link: https://www.econbiz.de/10013355440

Standing with our hometowns? : the relationship between residents' perceived threat from COVID-19 and intention to support tourism recovery in their hometown

Liu, Yan; Cao, Xinyue; Font, Xavier; Cao, Xingping - In: Journal of destination marketing & management 25 (2022), pp. 1-10

Persistent link: https://www.econbiz.de/10014225899

Dynamic Pricing with Money Back Guarantees

Chen, Ningyuan - 2019

Money back guarantees (MBGs), which allow customers to return products that do not meet their expectations, are widely used in the retail industry. In this paper, we study a retailer's MBG policy with dynamic pricing of a limited inventory. A key decision for the retailer is to decide whether to...

Persistent link: https://www.econbiz.de/10012890169

Intraconsumer price discrimination with credit refund policies

Liu, Yan; Zhang, Dan - In: Management science : journal of the Institute for … 70 (2024) 10, pp. 6835-6851

Persistent link: https://www.econbiz.de/10015142170

Optimal dynamic pricing with patient customers

Liu, Yan; Cooper, William L. - In: Operations research 63 (2015) 6, pp. 1307-1319

Persistent link: https://www.econbiz.de/10011422521

The relationship between organizational identification and internal whistle-blowing : the joint moderating effects of perceived ethical climate and proactive personality

Liu, Yan; Zhao, Shuming; Li, Rui; Zhou, Lulu; Tian, Feng - In: Review of managerial science 12 (2018) 1, pp. 113-134

Persistent link: https://www.econbiz.de/10011824343

How the destination short video affects the customers' attitude : the role of narrative transportation

Cao, Xinyue; Qu, Zhirui; Liu, Yan; Hu, JiaJing - In: Journal of retailing and consumer services 62 (2021), pp. 1-8

Persistent link: https://www.econbiz.de/10012648976

Exploring hotel brand attachment : the mediating role of sentimental value

Liu, Yan; Kou, Yan; Guan, Zhenzhong; Hu, JiaJing; Pu, Bo - In: Journal of retailing and consumer services 55 (2020), pp. 1-9

Persistent link: https://www.econbiz.de/10012269079

An analysis of "buy x, get one free" reward programs

Liu, Yan; Sun, Yacheng; Zhang, Dan - In: Operations research 69 (2021) 6, pp. 1823-1841

Persistent link: https://www.econbiz.de/10012815732

Treat for affection? : customers' differentiated responses to pro-customer deviance

Hu, JiaJing; Ma, Xiuli; Xu, Xiaowei; Liu, Yan - In: Tourism management : research, policies, practice 93 (2022), pp. 1-13

Persistent link: https://www.econbiz.de/10013366136