Consumers underestimation of the quality of remanufactured products is a barrier for remanufacturers. Online reviews provide quality signals to consumers unaware of remanufactured products. To explore whether remanufacturers produce higher quality products to improve their review ratings,...

We study a patient-doctor-laboratory relationship in which the doctor's treatments are credence goods, clinical laboratory tests can provide information to mitigate issues arising from asymmetric information between the doctor and the patient, and the doctor plays the dual role of service...