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Capsule hotels : offering experiential value or perceived as risky by tourists? : an optimum stimulation level model
Chen, Huei-Ju; Wong, Soke Wen; Bilgihan, Anil; Okumus, Fevzi - In: International journal of hospitality management 86 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012241480
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Are travel purchases more satisfactory than nontravel experiential purchases and material purchases? : an exploratory study
Fuchs, Galia; Chen, Po-Ju; Pizam, Abraham - In: Tourism analysis : an interdisciplinary tourism & … 20 (2015) 5, pp. 487-497
Persistent link: https://www.econbiz.de/10011412916
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Customer emotions minute by minute : how guests experience different emotions within the same service environment
Torres, Edwin N.; Wei, Wei; Hua, Nan; Chen, Po-Ju - In: International journal of hospitality management 77 (2019), pp. 128-138
Persistent link: https://www.econbiz.de/10011988465
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Achieving requisite variety in customer experience research for improving marketing relationship performances
De Villiers, Rouxelle (ed.); Chen, Po-Ju (ed.);  … - In: International journal of business and economics 16 (2017) 2, pp. 127-143
Persistent link: https://www.econbiz.de/10011971378
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Feeling loyal? : the impacts of affective customer experiences on business
De Villiers, Rouxelle; Chen, Po-Ju - In: International journal of business and economics 16 (2017) 3, pp. 249-250
Persistent link: https://www.econbiz.de/10011973030
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Hotel guest and casino guest : who has priority?
Ruan, Rachel Minqi; Chen, Po-Ju - In: International journal of business and economics 16 (2017) 3, pp. 289-294
Persistent link: https://www.econbiz.de/10011973058
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Don't bug me! : service recovery for cockroach sighting in hotel food services
Shih, Hui-Wen; Chen, Po-Ju - In: International journal of business and economics 16 (2017) 3, pp. 295-301
Persistent link: https://www.econbiz.de/10011973060
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To be a savior or a spectator?
Zhang, Xi-yue; Chen, Po-Ju - In: International journal of business and economics 16 (2017) 3, pp. 313-318
Persistent link: https://www.econbiz.de/10011973064
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Managing customer citizenship behaviour : the moderating roles of employee responsiveness and organizational reassurance
Tung, Vincent Wing Sun; Chen, Po-Ju; Schuckert, Markus - In: Tourism management : research, policies, practice 59 (2017), pp. 23-35
Persistent link: https://www.econbiz.de/10011642550
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Advances in tourism behavior & retailing introduction to a special issue in Journal of Global Scholars of Marketing Science (JGSMS)
Chen, Po-Ju; Ren, Lianping; Li, Xiangping; Yang, Fiona X. - In: Journal of global scholars of marketing science : … 32 (2022) 1, pp. 1-15
Persistent link: https://www.econbiz.de/10012801697