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Managing customer knowledge in electronic commerce
Davenport, Thomas H.; Jarvenpaa, Sirkka L. - In: Knowledge management and networked environments : …, (pp. 41-60). 2003
Persistent link: https://www.econbiz.de/10001753269
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How do they know their customers so well?
Davenport, Thomas H.; Harris, Jeanne G.; Kohli, Ajay Kumar - In: Strategies for e-business success, (pp. 177-200). 2001
Persistent link: https://www.econbiz.de/10001668300
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Customer experience analytics : how customers can better guide your web and app design decisions
Arikan, Akin - 2023 - 1st edition
Persistent link: https://www.econbiz.de/10014417699
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Retail agglomeration and competition externalities : evidence from openings and closings of multiline department stores in the US
Clapp, John M.; Miller, Steven M.; Zhou, Tingyu - 2015
Persistent link: https://www.econbiz.de/10010504605
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Technology-based marketing strategies through the consumer lens : how might perceptions of ethicality and effectiveness interrelate?
Brooksbank, Roger; Fullerton, Sam; Miller, Steven - In: International journal of technology marketing : IJTMkt 13 (2019) 3/4, pp. 428-451
Persistent link: https://www.econbiz.de/10012209497
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The effects of the visual presentation of an influencer's extroversion on perceived credibility and purchase intentions-moderated by personality matching with the audience
Argyris, Young Anna; Muqaddam, Aziz; Miller, Steven - In: Journal of retailing and consumer services 59 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012433334