Trade-in programs are offered extensively in business-to-business (B2B) markets. The success of such programs depends on accurate prediction of return flow characteristics. Motivated by a real problem facing a high-tech company, this paper first develops a method to analyze data from Return...

This paper is concerned with the spatial representation of market structure calibrated on actual or intended choice data. Previous models developed for that purpose accommodate consumer heterogeneity by estimating parameters for each consumer, typically using the method of maximum likelihood....

In response to competitive pressures, firms are increasingly adopting revenue management opportunities afforded by advances in information and communication technologies. Motivated by these revenue management initiatives in industry, we consider a dynamic pricing problem facing a firm that sells...