Applications such as iMessage, KakaoTalk, LINE, Signal, Skype, Snapchat, Threema, Viber, WhatsApp and WeChat have become an increasingly popular means of personal and business interaction. Surprisingly little academic effort has gone into understanding the nature and origin of these...

The primary goal of utilizing chatbots for customer service is to fulfill customer requests without requiring a conversation. However, the challenge to the sustainable adoption of innovations is overcoming the obstacles that prevent the innovation's spread. The current study examined factors...

The Internet of Things (IoT) has gained particular attention, both from academia and from companies and industries, as a result of its characteristics and the opportunities that this technology generates for end-users and for the business environment. Thus, the creation of this network that...

Convenience and security are the two key attributes that consumers consider when choosing between payment technologies. We examine how consumers react to an exogenous change to the convenience and security of digital payments. We study an increase in the 'tap-and-go' limit for contactless...

The new era in the marine industry moves toward autonomous vessels, remote monitoring and control of vessels , Through IoT and the use of big data analytics the mariners could autonomously monitor and control the workshop machinery, In September 2015, Inmarsat, the industry leader in mobile...

In the age of technology and its rapid development, Artificial Intelligence (AI) has witnessed a rapid growth. Most of the websites we use and applications and products rely on AI whether the consumer is aware of it or not. Due to the tremendous growth in technology usage, several theories have...

Are consumers accepting AI-based products? What are the socio-demographics influencing the adoption of these products? This study tests the potential users' social-demographic characteristics that influence the relationship between innovation and AI-based products. The latter are robots (e.g....

Internet banking (IB) is a typical banking innovation that potentially can transform the financial services landscape in developing nations such as South Africa. However, due to the associated low adoption rate, its full potential in deepening and extending banking services is yet to be...

In the recent last years, in particular in the aftermath of the global financial and economic crisis, many countries initiated economic recovery plans with a major focus on stimulating green entrepreneurial activities to revive economic growth. Further, the recovery plans intend to improve a...