The issue surrounding brand image is always fascinating to ponder. This is true not only for products/services, but also for organizations and individuals. Like it or not, individuals are prone toward creating brand image to excel in life. From the understanding on products/services, personal...

Abstract Staffing decisions typically account for a large portion of a retailer's operational costs. The effectiveness of these decisions has often been analyzed by relating staffing levels to revenues. However, such approach does not explicitly consider the mechanisms by which the staff can...

Marketing and organizational - behavior scholars have identified several control mechanisms - behavioral, outcome, and clan - for managing employee performance. However, these mechanisms are inadequate in contexts characterized by high customer contact and complex, customizable service...

The purpose of this study was to measure senior level executive perception of what encompasses successful workplace productivity in 21st century organizations. This qualitative study involved 42 senior level executives from 14 different industries and institutional groupings who represented...

A major challenge for organizations in the modern economy is under- standing how to stimulate creativity among their work force, and emerging research continues to emphasize that creativity is subject to myriad factors related to work structure and work environment. The results from a laboratory...

The goal of this study is to suggest a new approach, called metabolism of research organizations, to analyze how labs consume public funding to manage their structures. A case study of one of the biggest European public research organizations reveals that public funding for research is mainly...