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~subject:"Consumer behaviour"
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Consumer behaviour
Dienstleistungsqualität
5
Service quality
5
Gesundheitsversorgung
3
Gesundheitswesen
3
Health care
3
Health care system
3
Beziehungsmarketing
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Brand
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Consumer perceived ethicality
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Customer satisfaction
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Dienstleistungssektor
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Globalisierung
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Globalization
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Healthcare service
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Hospital
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Hospitality
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Internationalization
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Konsumentenverhalten
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Krankenhaus
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Kundenzufriedenheit
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Label
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Market entry
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Markteintritt
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Patronage
2
Portfolio
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Relationship marketing
2
Retailer
2
Service assurance
2
Service industry
2
Service tradability
2
Social presence
2
Sustainability
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Sustainable labels
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social presence
2
Air transport
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Beschwerdemanagement
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Etemad-Sajadi, Reza
2
Bezençon, Valéry
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Rizzuto, Daniela
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International journal of quality & reliability management
1
International journal of retail & distribution management
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ECONIS (ZBW)
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The antecedents of consumer satisfaction and loyality in fast food industry : a cross-national comparison between Chinese and Swiss consumers
Etemad-Sajadi, Reza
;
Rizzuto, Daniela
- In:
International journal of quality & reliability management
30
(
2013
)
7
,
pp. 780-798
Persistent link: https://www.econbiz.de/10009788880
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2
The effect of a sustainable label portfolio on consumer perception of ethicality and retail patronage
Bezençon, Valéry
;
Etemad-Sajadi, Reza
- In:
International journal of retail & distribution management
43
(
2015
)
4/5
,
pp. 314-328
Persistent link: https://www.econbiz.de/10011298834
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