Narrow search
Showing 1 - 10 of 7,317
Cover Image
The moderation influence of warranty on customer satisfaction's antecedents : an emprical evidence from automotive dealerships
Sabbagh, Omar; Mohd Nizam Ab Rahman; Wan Rosmanira Ismail; … - In: The service industries journal 37 (2017) 5/6, pp. 381-407
Persistent link: https://www.econbiz.de/10011741146
Cover Image
Relative contributions of product quality and service quality in the automobile industry
Xu, Lu; Blankson, Charles; Prybutok, Victor - In: Quality management journal : QMJ 24 (2017) 1, pp. 21-36
Persistent link: https://www.econbiz.de/10011633475
Cover Image
Customer expectations and perceptions of food product quality in the UK discount grocery sector
Ryding, Daniella; Campaniolo, Daniela; Carey, Robin - In: International journal of business and globalisation : IJBG 13 (2014) 1, pp. 91-103
Persistent link: https://www.econbiz.de/10011289479
Cover Image
Quality of product, service, and delivery affect consumer perceptions in determining online store ratings
Siswati, Endang; Widiana, Muslichah Erma - 2021
Persistent link: https://www.econbiz.de/10012620914
Cover Image
Dual quality and limits to international adaptation of product quality : development of a conceptual framework and research agenda
Annarita, Colamatteo; Fabio, Cassia; Marcello, Sansone - In: Total quality management & business excellence 34 (2023) 9/10, pp. 1243-1256
Persistent link: https://www.econbiz.de/10014284851
Cover Image
The effects of Vietnamese consumers' perceived quality shoes on repurchase intention : a case of MLB product
Nguyen Thi My Loc; Park, Seung-Wook; Shim, Jun-Kyu - In: Journal of international trade & commerce 19 (2023) 5, pp. 1-21
Persistent link: https://www.econbiz.de/10015323218
Cover Image
Customer satisfaction with quality of products of food business
Suchánek, Petr; Richter, Jiří; Králová, Maria - In: Prague economic papers : a bimonthly journal of … 26 (2017) 1, pp. 19-35
Persistent link: https://www.econbiz.de/10011622122
Cover Image
Effect of consumer experience quality on participant engagement in Japanese running events
Yamaguchi, Shiro; Yoshida, Masayuki - In: Sport marketing quarterly : preferred journal of the … 31 (2022) 4, pp. 278-291
Persistent link: https://www.econbiz.de/10013532040
Cover Image
Business sustainability for small coffee shops : the role of leader and quality
Najib, Mukhamad; Fahma, Farah - In: International journal of productivity and quality … 39 (2023) 4, pp. 536-553
Persistent link: https://www.econbiz.de/10014364130
Cover Image
The mediating role of firm prestige in the relationship between perceived quality and behaviour intention in customer cafeteria experiences
Samsa, Caglar - In: Marketing i menedžment innovacij : m&mi 14 (2023) 2, pp. 87-100
Persistent link: https://www.econbiz.de/10014373790