An inherent problem in measuring the influence of expert reviews on the demand for experience goods is that a correlation between good reviews and high demand may be spurious, induced by an underlying correlation with unobservable quality signals. Using the timing of the reviews by two popular...

Although the benefits of adult literacy and numeracy programs are well-established, high drop-out rates in the first weeks of a program mean that many adult learners do not reap the benefits of such programs. This study presents the results of a large-scale field experiment aimed at using text...