The Internet unquestionably represents one of the most important technological developments in recent history. It has revolutionized the way people communicate with one another and obtain information and created an unimaginable variety of commercial and leisure activities. Interestingly, many...

This paper examines a recent study by the Berkman Center for Internet and Society. The Berkman Study was specifically requested by the Federal Communications Commission to “conduct an independent expert review of existing literature and studies about broadband deployment and usage throughout...

This paper discusses the impacts of providing energy efficiency information to online shoppers. It lays out mechanisms by which this may improve appliance purchase and use decisions, raise awareness, improve innovation and align market forces with sustainability objectives. It finds that...

The advent of smartphones has caused a dramatic change in consumers' access to information and media. Using data on consumer telephone service choices, along with geographic data on cellular network infrastructure and software applications, we estimate the demand for telephone services. We allow...

The COVID-19 pandemic has exposed the existing shortfall in telecommunications infrastructure in Peru, particularly in terms of Internet connectivity in urban areas, let alone rural ones. However, this challenge has also led to a shift in the population’s perception regarding the relevance of...

The study aims to investigated of iGen customer loyalty model that effected by service quality, culture, loyalty program and trust trough customer satisfaction. Following the conceptual model, an inclusive set of hypotheses have been developed. The demanded data were collected from 663 samples...

Purpose – This study aims to examine the factors that affect consumers' intention to use a global business-to-consumer sharing platform.Design/methodology – The questionnaire collected 300 copies from June 25 to July 11, 2019, of which 281 were used for statistical processing. The structural...

This paper identifies substantial flaws in how U.S. government agencies and courts assess the impact of proposed mergers by firms using broadband networks to reach consumers. Based on current market definitions, consumer impact assessments and economic doctrine, antitrust enforcement agencies...

There is a well-documented a "digital divide" in internet connection. We ask whether a similar divide exists for internet usage. Using a survey of 18,439 Americans, we find that high-income, educated people were more likely to have adopted the internet by December 2001. However, conditional on...