The livestream shopping industry, in which consumers can purchase products directly from live video sessions, is expected to exceed $60 billion in China in 2021 and $25 billion in the US in 2023. Despite the popularity of livestream shopping, many sellers fail within just a few weeks. We...

Can social preferences sustain a for-profit company? We analyze panel data tracking payments of 57,196 customers for five years from an online retail firm whose profitability relies on consumers' altruism. Most customers are generous and remain so over time. However, their generosity slowly...

Do TV program features affect consumer viewing and attention behaviors differently? How should a planner design TV contents to increase viewer engagement to programs and commercials? Using unique individual-level data containing high-frequency logs which detail whether viewers are {\em...

The erosion of high-end fashion brands by fast fashion copycats (e.g., Zara, H&M) has provoked ongoing controversies and unceasing legal attempts to copyright fashion designs. Despite this tension around the enforcement of copyrights and the purported negative impact of copycats, the effect of...