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efficient customer services, speed and quality services; image of the bank, online banking, and well management. On the other …
Persistent link: https://www.econbiz.de/10013027802
, which a bank is providing, is “service” and the product of bank's work and its success depends on the range and the quality …
Persistent link: https://www.econbiz.de/10013117493
to enhance their customer base banks have been introducing innovative services including that of high quality ATM … and will contribute towards further improvement in the quality of ATM services …
Persistent link: https://www.econbiz.de/10013105276
This article evaluates the quality of Internet banking services in France, and shows quality differences that result … certification process is then presented as a solution to address these gaps quality. That particular way chosen by Fimatex, anxious … approach by all staff. Quality policies will therefore result in profound changes in the functioning of financial institutions …
Persistent link: https://www.econbiz.de/10013068633
Problem statement: Diminishing partnership or musharakah mutanaqisah contract in home financing is recently introduced by the Islamic banking industry as an alternative of the bay bi'thaman ajil contract which has received many criticism from shariah scholars as mimicking conventional loan. This...
Persistent link: https://www.econbiz.de/10013110059
brand, service quality, interest rate policy, and employee knowledge and attitude. Besides, the finding showed customers who …
Persistent link: https://www.econbiz.de/10012828385
location, (iii) availability of the ATM, (iv) quality of service, and (v) financial benefits from saving. The third party … location, followed by the availability of the ATM, and the quality of service respectively. The studies on international …
Persistent link: https://www.econbiz.de/10012867460
Financial Technology Companies are gaining popularity and becoming more relevant within financial services industries worldwide. This growth can be encouraged by the EY FinTech Adoption Index, which indicates a global average FinTech Adoption of 33.0% in 2017. With regard to Financial Technology...
Persistent link: https://www.econbiz.de/10012862006
The emergence of digital banking has presented the banking industry with benefi ts and challenges. Although digital banking services provide customers with increased convenience and accessibility around the clock, many still struggle to grasp their ever-changing nature. To address this, a study...
Persistent link: https://www.econbiz.de/10015359260
Do consumers change their payment behaviour after being exposed to a public campaign that encourages them to use their debit cards more often? We analyse the impact of such a campaign that started in 2007, using weekly debit card transaction data between 2005 and 2013. The overall results show...
Persistent link: https://www.econbiz.de/10013024109