The article analyses economic barriers leading to the energy efficiency gap in the market for energy-using products by observing several million transactions in the UK over two years. The empirical exercise estimates AIDS models for refrigerators, washing machines, TVs, and light bulbs. Results...

This study quantitatively investigated the effect of purchases and sales on selling apps on the value of new product purchases, based on questionnaire data from 20,000 consumers. To sufficiently address endogeneity, individual consumer preferences were incorporated into the model and a GMM...

Scholars have increasingly turned to fuzzy set Qualitative Comparative Analysis (fsQCA) to conduct small and medium-N studies, arguing that it combines the most desired elements of variable-oriented and case oriented research. This article demonstrates, however, that fsQCA is an extraordinarily...

Students' attitudes, motivations and emotions towards university study have a great influence on their university careers. In this work, we use a latent class factor analysis approach to reveal the underlying latent factors which summarise a series of items investigating students' positions in...

The objective of this paper is to present a case study of customer loyalty involving food services in a university canteen. The purpose is to provide a practical tool for modeling customer loyalty by using logistic function. Prior literature employed linear equation to model customer loyalty....

When making a decision, humans consider two types of information: information they have acquired through their prior experience of the world, and further information they gather to support the decision in question. Here, we present evidence that data from search engines such as Google can help...

Previous conjoint choice design construction procedures have produced a single design that is administered to all subjects. This paper proposes to construct a limited set of different designs. The designs are constructed in a Bayesian fashion, taking into account prior uncertainty about the...

We investigate the roles of the level and variability in quality in driving customer retention for a new service. We present model-free evidence that while high average quality helps in retaining customers, high variability leads to higher termination rates. Apart from these main effects, we use...