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~subject:"Consumer behaviour"
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Consumer behaviour
Privatkundengeschäft
2,363
Personal banking
2,066
Bank
640
Deutschland
512
Relationship marketing
472
Beziehungsmarketing
471
Germany
470
Konsumentenverhalten
329
Service quality
238
Dienstleistungsqualität
236
Theorie
233
Theory
232
Customer satisfaction
226
Kundenzufriedenheit
225
Finanzdienstleistung
212
Electronic Banking
207
Financial services
195
retail banking
195
Bankmarketing
192
Bank marketing
191
Electronic banking
186
Bankgeschäft
172
Banking services
170
Anlageberatung
150
Private Banking
141
Financial advisors
132
EU-Staaten
123
Kreditgeschäft
123
Bank lending
119
Retail banking
118
Schweiz
118
EU countries
117
India
112
Wettbewerb
108
Competition
106
Großbritannien
105
Indien
105
United Kingdom
105
Einzelhandel
103
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Undetermined
104
Free
71
CC license
7
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Article
236
Book / Working Paper
94
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Article in journal
215
Aufsatz in Zeitschrift
215
Hochschulschrift
28
Thesis
23
Aufsatz im Buch
17
Book section
17
Graue Literatur
14
Non-commercial literature
14
Arbeitspapier
8
Working Paper
8
Collection of articles of several authors
5
Sammelwerk
5
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2
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2
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2
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2
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2
Fallstudie
2
Konferenzbeitrag
2
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2
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1
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1
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1
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1
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1
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English
293
German
36
Polish
1
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Deuflhard, Florian
5
Bolt, Wilko
3
Caratelli, Massimo
3
Jaiswal, Deepak
3
Kant, Rishi
3
Takalo, Tuomas
3
Tanai Khiaonarong
3
Öhman, Peter
3
AbdelShahid, Mina
2
Al-Hawari, Mohd Ahmad
2
AlNajem, Mohamad N.
2
Alam, Imran
2
Ananda S
2
Anastasiou, Athanasios
2
Annamalah, Sanmugam
2
Ater, Itai
2
Bill, Stefan
2
Biswas, Abhijeet
2
Blankson, Charles
2
Camilleri, Silvio John
2
Chakravorti, Sujit
2
Cheah, Isaac
2
Chelliah, Shankar
2
Chow, Matthew Yau Choi
2
Daskou, Sofia
2
Davidovic, Sonja
2
Devesh, Sonal
2
Dimitriadis, Sergios
2
Farias, Aquiles Rocha de
2
Faroque, Anisur Rahman
2
Gan, Christopher
2
Georgiou, Maria
2
Gera, Rajat
2
Ghouri, Arsalan Mujahid
2
Hanh T.H. Truong
2
Ho, Shirie Pui Shan
2
Honka, Elisabeth
2
Hortaçsu, Ali
2
Izogo, Ernest
2
Kaufmann, Axel
2
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Basel Committee on Banking Supervision
1
Goethe-Universität Frankfurt am Main
1
International Association of Insurance Supervisors
1
International Organization of Securities Commissions
1
Reserve Bank of Australia
1
Universität Duisburg-Essen
1
Universität Mannheim / Geographisches Institut
1
Universität Zürich / Institut für Schweizerisches Bankwesen
1
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The international journal of bank marketing : IJBM
23
International journal of bank marketing
13
Journal of financial services marketing : JFSM
12
Journal of retailing and consumer services
11
Europäische Hochschulschriften / 5
4
International journal of quality and service sciences
4
International journal of services and operations management
4
Journal of financial services marketing
4
Cogent business & management
3
European journal of marketing : EJM
3
Journal of digital banking
3
Managing service quality : MSQ ; an international journal
3
African journal of economic and management studies : AJEMS
2
Aspekte der Digitalisierung in Banken
2
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
2
Banks and bank systems : international research journal
2
Business and Economic Research : BER
2
Essays in industrial organization and asset allocation
2
Global business review
2
High-Level Summary Technical Assistance Reports
2
IMF Working Paper
2
International journal of business excellence : IJBEX
2
International journal of economic perspectives : IJEP
2
International journal of electronic customer relationship management : IJECRM
2
International journal of financial innovation in banking : IJFIB
2
International journal of financial services management : IJFSM
2
International journal of management practice : IJMP
2
Journal for global business advancement : JGBA
2
Journal of contemporary management : JMC
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Quality management journal : QMJ
2
Reihe: Financial planning
2
The TQM journal : the international review of organizational improvement
2
The journal of services marketing
2
Thunderbird international business review
2
Total quality management & business excellence
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
African journal of business and economic research : AJBER
1
African journal of economic and management studies
1
Aktuelle Entwicklungen im Finanzdienstleistungsbereich : 3. Liechtensteinisches Finanzdienstleistungs-Symposium an der Fachhochschule Liechtenstein ; mit 50 Tabellen
1
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ECONIS (ZBW)
329
Other ZBW resources
1
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1
E-Banking im Privatkundengeschäft : eine Analyse strategischer Handlungsfelder
Stein, Johann Heinrich von
(
ed.
); …
-
2002
Persistent link: https://www.econbiz.de/10001631286
Saved in:
2
Multi Channel Management im Retailbanking : eine Analyse des Distributionsmanagements und des Kundenverhaltens im Multi Channel Banking
Kaufmann, Silvan
-
2004
Persistent link: https://www.econbiz.de/10001950076
Saved in:
3
Determinanten der privaten Nachfrage nach Finanzdienstleistungen : Analyse, Modelle und Prognose des Nachfragerverhaltens
Kihm, Larissa
-
2004
Persistent link: https://www.econbiz.de/10002388879
Saved in:
4
Kundenloyalität, Kundenbindung und Kundenbindungspotential : Modellgenese und empirische Überprüfung im Retail-Banking
Koot, Christian
-
2005
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003115163
Saved in:
5
Service recovery : the moderating role of customer loyalty in the context of Moroccan retail banking
Bendriouch, Fatima Zahra
;
Dassouli, Sara
;
Satt, Harit
; …
- In:
International journal of logistics economics and …
10
(
2023
)
3
,
pp. 209-236
Persistent link: https://www.econbiz.de/10015067029
Saved in:
6
Understanding satisfying service encounters in retail banking : a dyadic perspective
Kania, Nathalie
;
Gruber, Thorsten
- In:
International journal of services, economics and management
5
(
2013
)
3
,
pp. 222-255
Persistent link: https://www.econbiz.de/10010255101
Saved in:
7
Financial investments, financial literacy, and trust in financial institutions : evidence from Indian households
Filipiak, Ute
-
2014
-
1. Aufl.
Persistent link: https://www.econbiz.de/10010350534
Saved in:
8
Consumer choice in retail banking : are prices really relevant?
Ricci, Ornella
;
Caratelli, Massimo
- In:
Journal of strategic marketing
22
(
2014
)
3
,
pp. 240-256
Persistent link: https://www.econbiz.de/10010384771
Saved in:
9
High and low performers' intention to leave : examining the relationship with motivation and commitment
Voigt, Emily
;
Hirst, Giles
- In:
The international journal of human resource management
26
(
2015
)
5
,
pp. 574-588
Persistent link: https://www.econbiz.de/10010506742
Saved in:
10
Behavioral intention towards mobile banking usage by South African retail banking clients
Maduku, Daniel K.
- In:
Investment management and financial innovations
11
(
2014
)
3
,
pp. 58-72
Persistent link: https://www.econbiz.de/10010512182
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