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Customer segmentation and ex ante fairness : a queueing perspective

Liu, Jian; Zhou, Yong-Pin; Chen, Jian - In: Production and operations management : the flagship … 32 (2023) 10, pp. 3246-3265

Persistent link: https://www.econbiz.de/10014430726

Supply chain coordination with customer returns and refund-dependent demand

Liu, Jian; Mantin, Benny; Wang, Haiyan - In: International journal of production economics 148 (2014), pp. 81-89

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The equilibrium results analysis in a competing supply chains with consumer returns

Liu, Jian; Wang, Haiyan - In: Journal of industrial engineering and management : JIEM 6 (2013) 1, pp. 149-162

Purpose: The purpose of this paper is, to examine the optimal pricing and ordering strategy of two competing chains with customer returns in Bertrand-Nash game and Stackelberg game, and to investigate in what cases the manufacturer can make more profits from customer returns policy....

Persistent link: https://www.econbiz.de/10011900867

Increases or discounts : price strategies based on customers' patience times

Liu, Jian; Chen, Jian; Bo, Rui; Meng, Fanlin; Xu, Yong; … - In: European journal of operational research : EJOR 305 (2023) 2, pp. 722-737

Persistent link: https://www.econbiz.de/10013479292

Factors influencing consumers' purchase decision-making in O2O business model : evidence from consumers' overall evaluation

Wang, Chong; Wang, Yanqing; Wang, Jixiao; Xiao, Jiuling; … - In: Journal of retailing and consumer services 61 (2021), pp. 1-9

Persistent link: https://www.econbiz.de/10012581904