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The nature and consequences of trade-off transparency in the context of recommendation agents
Xu, Jingjun; Benbasat, Izak; Cenfetelli, Ronald T. - In: Management information systems : mis quarterly 38 (2014) 2, pp. 379-406
Persistent link: https://www.econbiz.de/10010425086
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Do different kinds of trust matter? : an examination of the three trusting beliefs on satisfaction and purchase behavior in the buyer-seller context
Xu, Jingjun; Cenfetelli, Ronald T.; Aquino, Karl - In: The journal of strategic information systems : … 25 (2016) 1, pp. 15-31
Persistent link: https://www.econbiz.de/10011497095
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Perceived information transparency in B2C e-commerce : an empirical investigation
Zhou, Liying; Wang, Weiquan; Xu, Jingjun; Liu, Tao; Gu, … - In: Information & management : the internat. journal of … 55 (2018) 7, pp. 912-927
Persistent link: https://www.econbiz.de/10011931904
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Effects of recommendation neutrality and sponsorship disclosure on trust vs. distrust in online recommendation agents : moderating role of explanations for organic recommendations
Wang, Weiquan; Xu, Jingjun; Wang, May - In: Management science : journal of the Institute for … 64 (2018) 11, pp. 5198-5219
Persistent link: https://www.econbiz.de/10011947147
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Retaining customers by utilizing technology-facilitated chat : mitigating website anxiety and task complexity
Xu, Jingjun - In: Information & management : the internat. journal of … 53 (2016) 5, pp. 554-569
Persistent link: https://www.econbiz.de/10011530447
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A two-stage model of generating product advice : proposing and testing the complementarity principle
Xu, Jingjun; Benbasat, Izak; Cenfetelli, Ronald T. - In: Journal of management information systems : JMIS 34 (2017) 3, pp. 826-862
Persistent link: https://www.econbiz.de/10011803141