Narrow search
Showing 1 - 10 of 30
Cover Image
Bad behavior and conflict in retailing spaces : nine suggestions to ease tensions
Esmark, Carol L.; Noble, Stephanie M. - In: Business horizons 59 (2016) 1, pp. 95-104
Persistent link: https://www.econbiz.de/10011422862
Cover Image
Retail space invaders : when employees' invasion of customer space increases purchase intentions
Esmark, Carol L.; Noble, Stephanie M. - In: Journal of the Academy of Marketing Science 46 (2018) 3, pp. 477-496
Persistent link: https://www.econbiz.de/10011879702
Cover Image
I'll be watching you : shoppers' reactions to perceptions of being watched by employees
Esmark, Carol L.; Noble, Stephanie M.; Breazeale, Michael J. - In: Journal of retailing 93 (2017) 3, pp. 336-349
Persistent link: https://www.econbiz.de/10011744852
Cover Image
Open versus selective customer loyalty programmes
Esmark, Carol L.; Noble, Stephanie M.; Bell, John E. - In: European journal of marketing : EJM 50 (2016) 5/6, pp. 770-795
Persistent link: https://www.econbiz.de/10011529660
Cover Image
The effects of behavioral, cognitive, and decisional control in co-production service experiences
Esmark, Carol L.; Noble, Stephanie M.; Bell, John E.; … - In: Marketing letters : a journal of research in marketing 27 (2016) 3, pp. 423-436
Persistent link: https://www.econbiz.de/10011537258
Cover Image
Co-producing with consumers : how varying levels of control and co-production impact affect
Stevens, Jennifer; Esmark, Carol L.; Noble, Stephanie M.; … - In: Marketing letters : a journal of research in marketing 28 (2017) 2, pp. 171-187
Persistent link: https://www.econbiz.de/10011675145
Cover Image
Why customers won't relate : obstacles to relationship marketing engagement
Ashley, Christy; Noble, Stephanie M.; Donthu, Naveen; … - In: Journal of business research : JBR 64 (2011) 7, pp. 749-756
Persistent link: https://www.econbiz.de/10009151695
Cover Image
It's closing time : territorial behaviors from customers in response to front line employees
Ashley, Christy; Noble, Stephanie M. - In: Journal of retailing 90 (2014) 1, pp. 74-92
Persistent link: https://www.econbiz.de/10010359942
Cover Image
The effect of loyalty program fees on program perceptions and engagement
Ashley, Christy; Gillespie, Erin A.; Noble, Stephanie M. - In: Journal of business research : JBR 69 (2016) 2, pp. 964-973
Persistent link: https://www.econbiz.de/10011436382
Cover Image
Betrayed by the buzz? : covert content and consumer-brand relationships
Ashley, Christy; Leonard, Hillary A. - In: Journal of public policy & marketing : JPP & M ; an … 28 (2009) 2, pp. 212-220
Persistent link: https://www.econbiz.de/10003923159