This study examines the effects of a no-tipping policy on online customer reviews in the restaurant industry. Relevant literature in hospitality and behavioral economics suggests that on average, no-tipping can reduce customer satisfaction. However, it remains unclear how customers might respond...

Bounded rationality is an example of an important behavioral failure responsible for the energy-efficiency gap, whereby agents under-invest in energy-efficient technologies. One means of addressing this is by improving the energy-related financial literacy of households, which is defined as the...

Addressing hazardous levels of air pollution in densely-populated cities in emerging countries requires concerted efforts to reduce fossil fuel use, especially in the transport sector. Given that motorcycles comprise almost 80% of vehicle sales in Nepal, a viable alternative to reduce air...

Information on operating costs can enable potential buyers to purchase more fuelefficient vehicles. We test this hypothesis with a randomised controlled trial in a developing country, Nepal, using personalised information provision on a unique webbased platform. We find that receiving...