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Problem definition: Once a feature primarily associated with premium goods, the disclosure of corporate social responsibility (CSR) information has become more common for affordable products. While the literature has found that communicating good CSR performance can positively impact consumers'...
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Consumers are becoming more knowledgeable about companies' social responsibility (SR) practices. As a result, they are increasingly skeptical when companies do not provide clear information about these practices. One way to overcome this skepticism is to strengthen consumer trust through...
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Consumers increasingly want to know more about where and how the products they purchase are being made. To create transparency requires a company to both gain visibility into its supply chain and disclose information to consumers. In this paper, we focus on the dimension of visibility and...
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