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Consumer behaviour
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Xie, Yi
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Journal of business research : JBR
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Journal of advertising : official publication of the American Academy of Advertising
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ECONIS (ZBW)
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1
How to increase consumers' continued use intention of artificial intelligence voice assistants? : the role of anthropomorphic features
Zhou, Peiyu
;
Xie, Yuguang
;
Liang, Changyong
- In:
Electronic markets : EM ; the international journal of …
33
(
2023
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10014437319
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2
Effect of CSR contribution timing during COVID-19 pandemic on consumers' prepayment purchase intentions : evidence from hospitality industry in China
Tong, Zelin
;
Xie, Yibo
;
Xiao, Haowen
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012820048
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3
Taming the blame game : using promotion programs to counter product-harm crises
Xie, Yi
;
Keh, Hean Tat
- In:
Journal of advertising : official publication of the …
45
(
2016
)
2
,
pp. 211-226
Persistent link: https://www.econbiz.de/10011486887
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4
An extended model of preference formation between global and local brands : the roles of identity expressiveness, trust, and affect
Xie, Yi
;
Batra, Rajeev
;
Peng, Siqing
- In:
Journal of international marketing
23
(
2015
)
1
,
pp. 50-71
Persistent link: https://www.econbiz.de/10010520814
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5
How consumer confidence affects price conscious behavior : the roles of financial vulnerability and locus of control
Hampson, Daniel P.
;
Gong, Shiyang
;
Xie, Yi
- In:
Journal of business research : JBR
132
(
2021
),
pp. 693-704
Persistent link: https://www.econbiz.de/10012581651
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6
Value-added service strategies for retailers oriented to uncertain demand
Wang, Hua
;
Jin, Yao
;
Zhao, Yan
;
Wang, Cuicui
;
Xie, Yanle
- In:
Managerial and decision economics : MDE ; the …
46
(
2025
)
2
,
pp. 1174-1190
Persistent link: https://www.econbiz.de/10015386533
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7
Exploring the influence mechanism of chatbot-expressed humor on service satisfaction in online customer service
Xie, Yuguang
;
Liang, Changyong
;
Zhou, Peiyu
;
Jiang, Li
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014460852
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8
Business cycle effects on consumer behavior : a conceptual framework and research agenda
Hampson, Daniel P.
;
Xie, Yi
;
Li, Weiyi
;
Kou, Sining
; …
- In:
Psychology & marketing
41
(
2024
)
2
,
pp. 379-393
Persistent link: https://www.econbiz.de/10014467578
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9
Affiliative or self-defeating? : exploring the effect of humor types on customer forgiveness in the context of AI agents’ service failure
Xie, Yuguang
;
Zhou, Peiyu
;
Liang, Changyong
;
Zhao, Shuping
- In:
Journal of business research : JBR
194
(
2025
),
pp. 1-23
Persistent link: https://www.econbiz.de/10015425678
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