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Frontline employees' nonverbal cues in service encounters : a double-edged sword
Lim, Elison Ai Ching; Lee, Yih Hwai; Foo, Maw Der - In: Journal of the Academy of Marketing Science 45 (2017) 5, pp. 657-676
Persistent link: https://www.econbiz.de/10011772291
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Taking the pulse : state of the (he)art of entrepreneurial emotion research
Javadian, Golshan; Gupta, Alka; Foo, Maw Der; Batra, Safal - In: Group & organization management : an international journal 47 (2022) 2, pp. 255-299
Persistent link: https://www.econbiz.de/10013268228
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Visual totality of rewards-based crowdfunding pitch videos : disentangling the impact of peak negative affective visual expression on funding outcomes
Huang, Yi; Uy, Marilyn A.; Liu, Chang; Foo, Maw Der; … - In: Journal of business venturing 38 (2023) 5, pp. 1-23
Persistent link: https://www.econbiz.de/10014468475