In Internet transactions, customers and service providers often interact once and anonymously. To prevent deceptive behavior a reputation system is particularly important to reduce information asymmetries about the quality of the offered product or service. In this study we examine the...

This paper is concerned with the situation in which a profit-maximizing monopolist faces consumers that are diverse not only in their preferences but also in their levels of bounded rationality. The behavioral phenomenon considered here is the attraction effects when choices are made across...

This paper studies the situation in which consumers are heterogeneously boundedly rational and characterizes the optimal contract for a profit-maximizing monopolist. The bounded rationality considered here is due to context-effects bias. This is a type of cognitive limitation that prevents...