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The moderating role of technology anxiety on brand service quality, brand image and their relation to brand loyalty
Syahida Abd Aziz; Muhammad Shahar Jusoh; Amlus, … - In: International journal of internet marketing and … 12 (2018) 3, pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
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A conceptual model of customer satisfaction : moderating effects of price sensitivity and quality seekers in the airline industry
Khudhair, Harith Yas; Bin Jusoh, Ahmad; Mardani, Abbas; … - In: Contemporary economics 13 (2019) 3, pp. 283-292
Passenger satisfaction and loyalty are crucial for success in the airline industry. To achieve customer satisfaction and loyalty, it is important that airlines provide high-quality services. This paper examines different elements of service quality in the airline industry, including the...
Persistent link: https://www.econbiz.de/10012176686
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Spatial differentiation and driving mechanisms of urban household waste separation behavior in Shanghai, China
Wang, Xiaonan; Tzeng, Shian-Yang; Mardani, Abbas - In: Technological forecasting & social change : an … 181 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013417307
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Research on the impact of consumer privacy and intelligent personalization technology on purchase resistance
Cai, Han; Mardani, Abbas - In: Journal of business research : JBR 161 (2023), pp. 1-8
Persistent link: https://www.econbiz.de/10014288838