Information sharing becomes increasingly important in recent years as online platforms gather massive consumer information that is typically invisible by upstream manufacturers and competing sellers/retailers. We study an online platform’s demand information sharing strategy in a distribution...

In this paper, we study strategic capacity rationing when customers have boundedly rational expectations in the sense of anecdotal reasoning. Our S(K) model generalizes the existing literature by allowing customer expectations to be boundedly rational, and reduces to the rational-expectations...

The recent literature argues that offering consumer returns, such as money-back guarantees (MBGs), reduces quality differentiation in competitive markets. We show that this argument does not hold in general. We propose a new certainty-equivalent approach, which shows that offering product...