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needs through the proper purchase decision process. We must also observe the internal and external factors that influence … panic buyers) on the level of satisfaction, and (4) examine if the buyer experience has a moderating effect between the … satisfaction is not supported. Related to a moderation analysis, that the buyer experience has a significant effect on the …
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Customer and Consumer Journeys, touchpoints and Consumer Goals have been widely discussed among Customer Experience … theorists and practitioners, establishing that a hierarchical relationship between those exist. Customer Experience driven … hierarchy should Customer Experience driven innovation opportunities be identified?". Phenomenological interviews with …
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The rapid growth of the ageing population has increased the attention paid towards the provision of retirement village (RV). RV is a new form of housing on the ageing landscape that provides a full range of care from independent to assisted living to meet the diverse needs of the elderly....
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The fashion industry has been continuously growing over the years, yet it is an industry that was greatly affected by the COVID-19 pandemic. The purpose of the study was to determine the factors affecting buying behavior of Filipinos towards clothing apparel during the COVID-19 pandemic. There...
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