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Assurance seals, on-line customer satisfaction, and repurchase intention
Park, Insu; Bhatnagar, Amit; Rao, H. Raghav - In: International journal of electronic commerce : IJEC 14 (2009/10) 3, pp. 11-34
Persistent link: https://www.econbiz.de/10003965112
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A trust-based consumer decision-making model in electronic commerce : the role of trust, perceived risk, and their antecedents
Kim, Dan J.; Ferrin, Donald L.; Rao, H. Raghav - In: Decision support systems : DSS ; the international journal 44 (2007/08) 2, pp. 544-564
Persistent link: https://www.econbiz.de/10003669801
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The dynamics of pre- and post-purchase service and consumer evaluation of online retailers : a comparative analysis of dissonance and disconfirmation models
Park, Insu; Cho, Jeewon; Rao, H. Raghav - In: Decision sciences : DS 46 (2015) 6, pp. 1109-1140
Persistent link: https://www.econbiz.de/10011477288
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A study of social networking site use from a three-pronged security and privacy threat assessment perspective
Chen, Rui; Kim, Dan J.; Rao, H. Raghav - In: Information & management : the internat. journal of … 58 (2021) 5, pp. 1-14
Persistent link: https://www.econbiz.de/10012591147
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Imaginal and emotional experiences in pleasure-oriented IT usage : a hedonic consumption perspective
Wu, Jiming; Holsapple, Clyde W. - In: Information & management : the internat. journal of … 51 (2014) 1, pp. 80-92
Persistent link: https://www.econbiz.de/10010259647